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Travelling by Train

Rail Services in North Lincolnshire

There are three main train operators in North Lincolnshire:

  • First Transpennine Express
  • East Midlands Trains
  • Northern Rail

The Passenger Assist System

If you need extra help travelling by train or planning your journey you can contact your train operator who is able to offer assistance. Many companies do require at least 24 hours notice, but if you need to travel sooner than this, they may still be able to offer a degree of support.

The train company can arrange for someone who will:

  • meet you from a taxi rank, the station entrance or another meeting point and accompany you to your train
  • provide you with a portable ramp to get on and off your train
  • meet you at your destination and accompany you to a connecting train or the station exit
  • carry up to three items of luggage.

Some train companies offer additional services such as providing wheelchairs in the station and provide guidance on booking the most appropriate seats on the train.

You can book this assistance through a central point either:

Alternatively you can contact your train operator. They can arrange assistance for the whole of your journey, even if you change operators part way through.

Station Accessibility

Most rail stations across North Lincolnshire are accessible to everyone. At some stations staff are available to offer assistance. At smaller unstaffed stations, on-train staff are able to offer assistance for people who may need help boarding or leaving the train. Ramps are always available if needed to help people on and off trains.

North Lincolnshire concessionary fare pass holders

If you have a North Lincolnshire Concessionary Fare Pass you may travel at a reduced fare on local trains within North Lincolnshire, as far as Cleethorpes. You may also travel by train to and from Lincoln and Gainsborough, but these journeys must only be via Barnetby. Journeys from Brigg and Kirton in Lindsey to Gainsborough are available on a Saturday only.

With a pass showing a one train symbol you can buy a half fare return ticket for these local train journeys. There is one third off single tickets. The companion of a pass holder with the +C symbol will receive a reduction on tickets of a half fare return ticket or third off for single tickets.

If your pass shows a two train symbol you are entitled to free rail travel on these local trains. The companion of a pass holder with the +C symbol will receive a reduction on tickets of a half fare return ticket or third off for single tickets.

All journeys must start or finish within North Lincolnshire.

Purchasing your rail ticket with a concessionary fare pass

To purchase your rail ticket with a North Lincolnshire Concessionary Fare Pass you will need to go to the Scunthorpe station ticket office or the conductor on the train. Explain that you have a North Lincolnshire Concessionary Fare Pass. You will receive any discounts that you may be entitled to.

You will not be able to buy train tickets using your concessionary fare pass at the automated ticket machines or online.

Rail Stations in North Lincolnshire

Information on the location and facilities of railway stations within North Lincolnshire is available from the National Rail Enquiries website.When planning a journey by train, the National Rail website has a range of useful information for passengers with disabilities. This includes a journey planner, which will tell you the train company you will be travelling with so you are able to book any assistance you need. The website has a guide to the accessibility of every station in the country.

Last reviewed: 20/10/2017