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Support for Carers

Coronavirus Update:

1.    Coronavirus (COVID-19) information relating to people providing unpaid care

2.    Coronavirus (COVID-19) information relating to unpaid care to adults with learning disabilities and autistic adults

3.    Coronavirus (COVID-19) information relating to shielding and protecting people who are clinically extremely vulnerable from Covid-19

Helping carers to continue caring and have a life of their own  

A carer is someone who helps another person in their day to day life. This is usually a relative or friend. It is not the same as someone who provides care professionally or through a voluntary organisation.

There are 6.5 million carers in the UK. This is one in 10 of the population. In North Lincolnshire there are over 19,000 carers which equates to 11 per cent of the population.

The Family Carer Team

The Family Carer Team works within North Lincolnshire Adult Services. The team’s primary focus is on the needs of the carer, keeping them well and enabling them to live their life while undertaking a caring role. The team will be able to support carers with the following:

  • Carer's Needs Assessment
  • Carer's Reviews
  • Carer Break Funding
  • Information and advice
  • Signposting and referral to other services
  • Listening ear
  • Emergency planning

To find out more please call 01724 298393.

Carer's Needs Assessment

A Carer's Needs Assessment concentrates on the needs of the carer and the support needed to continue in their caring role. It looks at how caring impacts on the carer's wellbeing and if they are willing and able to continue caring. The Care Act 2014 gives carers the same recognition as the person they care for.

All carers are able to have an assessment of their needs regardless of their financial means or the level of support they provide. If the person who is being cared for does not want an assessment in their own right, the carer can still have an assessment of their needs.

When completing the Carer's Needs Assessment, the carer will be able to consider the different types of services and support available that will help meet their needs.

If you wish to complete the Carers’ Assessment, the easiest way is to complete the online form. If you need further assistance please call the Family Care Team on 01724 298393.

Preparing for a Carer's Needs Assessment

When preparing for a Carer's Needs Assessment it is important to consider the following:

  • The effect of caring on your emotional wellbeing
  • Whether your health is affected in any way by caring
  • Whether you are able to get out and about
  • Whether caring allows you any time for yourself
  • Any effect of caring on your other relationships or responsibilities
  • Whether you want or need information about benefits
  • Whether you are worried you may have to give up work or education
  • Whether the person you care for is getting enough help and the right kind of help
  • What your goals and aspirations are outside of caring
  • Any cultural, spiritual, lifestyle or other needs you may have.

Carer Break Funding

Carer Break Funding is a direct payment to help carers take a break from caring.

Eligibility for Carer Break Funding will be determined following a Carer's Needs Assessment. If a carer is not eligible for funding, then advice and information will be provided and the team will signpost carers to the most appropriate service for them.

Emergency Card

It is important for carers to consider who would help if they had a crisis situation and were unable to provide support for the person they care for. By completing an emergency plan, the carer can identify a family member, friend or professional that they would like to be contacted if emergency happens.

The carer will be given a Carer's Emergency Card. It provides carers with reassurance that in such situations the emergency number will be contacted to ensure the person they care for is supported.

The emergency services recognise the card and know that someone is dependent on the person carrying it. The card also has the phone number for the 24-hour control room, so help can be accessed immediately.

For further information contact the Family Carer Team 01724 298393.

Benefits for Carers

Carers may have access to the following benefits:

  • Council tax and housing benefit
  • Council tax - the carer's discount

You may be entitled to a reduction in your council tax bill if you look after someone who:

  • Receives the higher or middle rate of the Care Component of Disability Living Allowance (DLA) or receives Attendance Allowance
  • Cared for by you for a minimum of 35 hours per week*
  • Not your spouse or partner
  • Over 18
  • Lives with you

*If you receive Carer's Allowance (previously known as Invalid Care Allowance) you have already proven you care for more than 35 hours per week.

Other benefits:

  • Attendance Allowance - Paid to people who are over 65 and have health problems and care needs.
  • Disability Living Allowance - Paid to people disabled before the age of 65.

Other means-tested benefits:

  • Income Support
  • Housing Benefit
  • Council Tax Benefit
  • Pension Credit

A carer's premium is included in these benefits for people who are entitled to Carer's Allowance. This includes people who would be paid Carer's Allowance but do not get paid because of the overlapping benefit rule. For more information contact visit the Welfare Rights website.

Message in a Bottle

The bottle scheme is a simple idea designed to encourage people to keep their personal and medical details on a standard form and in a common location - the fridge.

The kit comprises of:

  • A plastic bottle
  • An information sheet
  • Two stickers (one for the inside of your front door and one for your fridge door) to inform the emergency services that there is a 'message in a bottle' in the house.

The information sheet is completed and sealed in the plastic bottle which is then put in the door of the fridge.

The emergency services will know to look for it. They will locate the bottle and pass it on to a doctor or hospital personnel in an emergency.

If you would like to receive a free message in a bottle contact

Alternatively, please contact 0845 833 9502 for details of your nearest club.

Last reviewed: 23/07/2017

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Contact Details

01724 298393

Family Carers Team 
Adult Services 
Church Square 
North Lincolnshire 
DN15 6NL

Opening Hours

Monday to Thursday: 9am to 5pm

Friday: 9am to 4.30pm