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Receiving Care and Support in Your Own Home

Home Care

Home care, or domiciliary care, is support provided in the person's own home to allow them to stay independent for as long as possible. A home carer is paid to carry out this service and so should not be confused with a voluntary carer, such as a family member.

Home care often includes tasks such as:

  • Getting dressed
  • Help to use the toilet
  • Washing
  • Preparing or eating food and drink
  • Cleaning
  • Laundry
  • Getting out and about
  • Taking part in social activities

Accessing home care

There are several different ways of arranging home care:

Short-term support at home

You may need some support at home following a stay in hospital due to an accident or illness.

The Home First Community Team can assist you on a short term basis. They will help you get back on your feet and live as independently as possible. This is to avoid the need for longer term care, such as going into permanent residential care. 

Find out more about Home First and short term support.

Paying for home care

If you are arranging your own home care with a provider, you will have to pay their private rates; rates can vary between providers.

If you are eligible for help with your care and support from us, you may also be eligible for help towards the costs of your care. A financial assessment will be arranged so we can work out how much you need to pay for your care, and how much they will contribute if you are eligible for financial support.

Find out more about paying for community based services.

Monitoring quality

Home care providers must be registered and inspected by the Care Quality Commission, which is the independent regulator for all health and social care services in England.

The Care Quality Commission makes sure providers meet their fundamental standards of quality and safety and publish what they find.

They make sure home care workers are receiving the proper training and doing their jobs according to the required standards.

Last reviewed: 07/11/2018

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Contact Details

aapcustomersupport@northlincs.gov.uk

01724 297000

Access Team
Adult Services
Church Square House
Scunthorpe
North Lincolnshire
DN20 8QT

Opening Hours

Monday to Thursday: 9am to 5pm

Friday: 9am to 4.30pm